Information We Collect
PNC Servers may collect personal information such as your name, email address, account details, billing information, IP address, and other information necessary to provide our services.
Use of Information
We use collected information to create and manage customer accounts, provide hosting services, process payments, respond to support requests, and improve our services.
Payment Information
Payments may be processed through third-party payment gateways. PNC Servers does not intentionally store complete payment card details on its own systems unless explicitly required and handled through appropriate security measures.
Data Protection
Security
We take reasonable technical and organizational measures to protect customer information against unauthorized access, loss, misuse, or disclosure. However, no online system can be guaranteed completely secure.
Information Sharing
We do not sell customers' personal information. We may share necessary information with payment processors, data center providers, infrastructure partners, or other service providers when required to deliver our services or meet legal obligations.
IP Addresses and Server Logs
We may collect IP addresses, connection logs, and technical information for security monitoring, troubleshooting, abuse prevention, fraud detection, and service maintenance, subject to applicable law.
Data Retention and Deletion
We retain personal information for as long as reasonably necessary to provide services, meet legal and accounting obligations, resolve disputes, and prevent fraud. Customers may request deletion of eligible personal information, subject to applicable legal requirements.
Third-Party Services and Customer Responsibility
Our services may rely on third-party providers, whose privacy practices may be governed by their own policies. Customers are responsible for securing their own servers, applications, databases, and hosted content.
Policy Updates and Contact
PNC Servers may update this Privacy Policy when necessary. Updates will be published on our website, along with a revised date where appropriate. For privacy-related questions or requests, customers may contact us through our official support ticket system or the contact details listed on our website.